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Frequently Asked Questions
How does the ISTV Free Trial Work?
You no longer have to enter your credit card details to access a ISTV Free Trial- All you need is a US based cell phone number, which we will send a verification code to. After sign-up, you will receive the ISTV service FREE for 7 days. We will send reminders of your trial expiry date so you can log into your billing portal and activate your chosen plan and enter payment details. During the 7 day FREE trial, you will be given access to the ISTV service and the included features of Cloud DVR, 7 days TV replay and access to the full Omni Go Cinema Library. If you decide ISTV is not for you, cancel easily through your billing portal or our live chat. During the 7 day FREE trial, you will be given access to the ISTV service and the included features of Cloud DVR, 7 days TV replay and access to the full Omni Go Cinema Library (NOT Included In The FREE Plan).
Can I record Live Content?
Of Course! Never miss another game, episode, program or movie. Subscribing to ISTV gives you 20 hours of Cloud DVR storage to record your shows and watch them later on your favorite device. If that’s not enough for your TV needs, add Enhanced Cloud DVR to increase your video storage to 50 hours. ($4.99/ month extra) You can record multiple shows at the same time, rewind, pause and fast-forward. You can even watch on-the-go on your portable devices.
How does 7 days TV Replay work?
ISTV offers 7 days TV replay as standard with every subscription. You no longer have to hit record if you plan to watch a program which has aired in the last 7 days. One of the main advantages of ISTV, is that we offer 7 days TV replay which has over 13,000 hours of automatically recorded content available on-demand.
Can I watch Live TV on multiple devices?
An ISTV subscription allows you to install on unlimited devices. A maximum of 1 screen can be viewed at a time. ISTV offers upgrades to multi-screen (extra charge of $4.99/month for up to 3 devices at once & $7.99/ month for up to 5 devices at once).
When will I receive my free streaming device?
Your Free streaming device will usually be shipped within 3 working days of your first month pre-payment.